At Soul Studio, we create pieces designed for your real-life daily routine. Because every bag and notepad is handmade specifically to help you stay organized, we don't offer returns or exchanges. We focus on making sure every item is sturdy and ready for work before it reaches your door."

Donations and Tips Refund Policy

Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips. 

Locked Messages Refund Policy

Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at connect@shopsoulstudio.com We’ll be happy to troubleshoot the problem and find a resolution for you. 

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, and Apple Pay